Please note that we will be on vacation from December 24 to January 5 inclusively. The store in the Old Port of Montreal will be open. Please check the store's holiday schedule before visiting.
You can continue to shop in our online store without any problem. All orders made during this period (December 24 to January 5) will be shipped from January 6.
When can I expect a response to my email?
We will be back on January 5 and will be working to respond to each email as quickly as we can!
When can I pick up my order?
The store will open but we suggest that you to come to the boutique only after receiving a notification that your package is available for pickup. We will send you a confirmation as soon as your package is ready.
Will I be able to make a refund or exchange?
Do not worry. Our vacations (December 25 to January 5) will be excluded from the return and refund deadlines. However, your product must be in its original condition (the products must not have been worn, washed or modified.) For more information on the requirements please click on the following link.